Knowledge Management System For The Islamic Banking Sector In Malaysia

Abdusalam A. A. Abuazoum, Nurdiana Binti Azizan, Nursilah Binti Ahmad

Abstract


This study investigates the possible causes of resistance or support among knowledge workers to knowledge sharing (KS) within a project team and organization. Today, banks are beginning to understand the relevance and importance of knowledge management systems and of KS. Similarly, banks are beginning to appreciate knowledge as the most significant and valued asset that leads to effective organizational performance. This research aims to investigate the role of certain factors in organizational culture for the success of KS. Factors such as interpersonal trust and communication among staff, information systems, rewards, and organizational structure play an important role in defining the relationships among staff, creating possibilities for breaking the obstacles to KS in the Islamic banking sector in Malaysia.


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