Empirical study on the Impacts of Group Decision Support Systems (GDSS) on Making Decisions for Managers in Ministry of Sciences and Technology, Iraq

Abstract

Group Decision Support Systems (GDSS) is widely viewed as a cognitive platform for the decision makers. It facilitates the decision making process of strategic formula through the availability of group support and helps the decision makers reach the best decisions by virtue of an efficient environment considering the witnessed high uncertainties. This paper studies the impacts of GDSS on making decisions through the mechanisms on which the high-level managers by applying modern technique making the right group decisions based upon the accuracy and vitality of information. It takes into considerations the components of the system: hardware, software and people. Questionnaire is used as a major tool of data gathering with personal interviews and field observations accompanied. The objective sample is targeted at the leading managers in the Ministry of Science and Technology, Iraq. The statistic results find that GDSS helps in achieving group understanding, group consensus and group satisfaction of decision makers. Thus, it suggests that it is important and necessary to adopt GDSS techniques for the decision makers to economize the process of decision making, as well as to evaluate the strategic decision efficiency by using the GDSS approach.