The effect of IT infrastructure on organizational performance via the role of core competences: empirical study in Iraqi banks.

Nada Ismaeel Jabbouri, Ibrahim Zaharia

Abstract


The current study is based on three variables included: capabilities of information technology, core competencies and organizational performance to interact  with each other and constitute the intellectual and philosophical framework of the study. Information technology capabilities are considered to be among the most important strategic factors to influence the performance of organizations and human resources. This research is launched from a problem expressed by a number of questions. The research aims to study the effect of the dimensions of information technology on organizational performance through competencies which are represented skills, knowledge and experience of human resources. The research consists of a sample of private banks in Iraq, which have identified as those of the sample (55) of middle management managers. This study makes use of statistical computer program (SPSS.V.20) and (AMOS.V.20) for data processing and information. The importance of this research lies in the framing of the ability of core competencies based on the information technology to improve organizational performance. The research is proving the validity of hypotheses that suggest a correlation relationships and effect between variables. The research concludes that the Iraqi banks lack the ability to determine their fortunes in order to improve performance. In contrast, recommendations were made in line with the reality of the findings, as well as providing some of the proposals.

 

Keywords:Information Technology Infrastructure, Organizational Performance; core competences.


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References


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